FAQ

Uniq Shop specializes in premium tech accessories designed specifically for Apple products. Our collection includes:

• iPhone cases (including latest iPhone 16 Pro Max models)
• iPad cases and protectors
• AirPods cases and accessories
• Apple Watch bands and accessories
• Laptop sleeves
• Charging accessories
• Bundle deals for multiple device protection

Absolutely! We continuously update our product line to ensure compatibility with the latest Apple devices, including the newest iPhone 16 Pro Max, latest iPad models, and current Apple Watch series. Each product is specifically designed for optimal fit and functionality.

Yes! Check out our “Bundle & Save” section where you can find curated bundles that help you protect all your Apple devices while saving money. These bundles are perfect for getting coordinated protection for your iPhone, iPad, and Apple Watch together.

All orders are processed within 1-2 business days from our Detroit headquarters. Our team carefully inspects each product to ensure it meets our premium quality standards before shipment.

We offer two main shipping options:

Yes! We ship worldwide from our Detroit base. However, we currently cannot ship to some remote areas in Asia and other select locations. Our global shipping network ensures your Uniq protection arrives safely, no matter where you are.

Yes! After your order ships, you’ll receive complete tracking details via email. You’ll also get delivery notifications when your package is out for delivery.

Delivery times are estimates and may vary based on:

• Customs processing in your country
• Weather conditions
• Carrier volume
• Holiday seasons (please allow additional time during peak periods)

We accept all major payment methods to ensure a seamless shopping experience:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely. We use industry-standard encryption and security measures to protect your payment information. Your financial data is handled with the highest level of security throughout the transaction process.

We offer a 15-day return policy from the date of delivery. If you’re not completely satisfied with your Uniq accessory, you can return it within this period. Your satisfaction is our priority because we believe your device protection should be as perfect as your style.

Please contact our customer care team at [email protected] with your order details and reason for return. Our team will guide you through the simple return process.

Products should be in original condition with all packaging and accessories. For hygiene reasons, some products may have specific return requirements which will be communicated during the return process.

Our headquarters are located at:
2600 State Street, Detroit, US 48208
We ship all orders from this location to ensure consistent quality control and fast processing.

Uniq Shop combines global reach with local care. While we ship worldwide, we maintain the personal touch of a neighborhood shop. Our products are designed with both style and protection in mind, ensuring your tech accessories are as reliable as they are stylish. We carefully inspect each product before shipment and offer premium customer service that truly cares about your experience.

Our customer care team is here to help! Contact us at [email protected] for any additional questions or concerns. We’re committed to ensuring your Uniq shopping experience is as exceptional as our products.